Agent Lab

BUSINESS AGENTS

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24/7 Digital
Workforce

We build custom AI agents trained on your proprietary data to handle customer support, sales qualification, and research tasks with superhuman speed.

Support Agents

Resolving 80% of tier-1 support tickets autonomously.

Sales Qualifier

Instant lead response and appointment setting.

Deploy Your First Agent
AI Agent
Case Study

AI Agents in Action

E-Commerce / Customer Support

82% of Tickets Resolved Without Human Intervention

A fast-growing DTC brand with 50,000+ monthly orders was overwhelmed with support volume. We trained custom agents on their full product catalog, shipping policies, and refund logic — then deployed across chat, email, and WhatsApp. Within 45 days, 82% of tickets were resolved autonomously with a 4.8★ CSAT score.

82%

AI Resolution Rate

4.8★

CSAT Score

60%

Support Cost Cut

45

Days to Deploy

Questions

AI Agents FAQ

What data do you need to train the agent?

We work with your existing documentation, FAQs, CRM data, and product catalogs. The richer the source material, the smarter the agent — but we can start lean and expand over time.

Can the agent hand off to a human when needed?

Yes. Every agent includes intelligent escalation logic — when it hits a confidence threshold or a sensitive case, it routes to your human team with full conversation context.

How long does deployment take?

A standard support agent deploys in 3–4 weeks. More complex agents with multi-system integrations typically take 6–8 weeks from kickoff to launch.

Real Result

How a SaaS Brand Cut Support
Costs by 60% in 6 Weeks

A fast-growing legal SaaS platform was drowning in tier-1 support tickets — "how do I reset my password?", "where is my invoice?" — tasks that consumed 40+ hours of human time per week.

We trained a custom AI support agent on their full product documentation, FAQ base, and historical ticket data. Within 6 weeks it was resolving 80% of all incoming tickets autonomously — without any human touch.

The remaining 20% were intelligently triaged and routed to the right human agent with full context attached, reducing average resolution time by 71%.

Deploy Your First Agent

80%

Tickets Resolved by AI

-60%

Support Cost

-71%

Avg Resolution Time

6 Wks

Time to Deploy

Common Questions

AI Business Agents — FAQ

What platforms can the agents be deployed on?

We deploy agents across website chat widgets, WhatsApp, email, Slack, and custom internal tools. Each agent is built with your existing stack in mind.

How is the AI trained on my business data?

We ingest your docs, FAQs, historical tickets, and product data into a custom vector knowledge base. The agent is then fine-tuned to match your brand voice and escalation logic.

Can agents hand off to a human agent when needed?

Yes. Every agent includes intelligent escalation logic — it detects sentiment, urgency, and complexity, and routes to the right human with full context attached.

How long does deployment take?

A standard AI support agent deployment takes 4–6 weeks from kickoff to live. More complex multi-agent systems can take 8–12 weeks depending on your data architecture.